Website Sylhet House Travel

We are seeking a passionate and customer-focused Travel Consultant to join our team. As a Travel Consultant, you will play a pivotal role in creating memorable travel experiences for our clients. The ideal candidate should have a deep knowledge of travel destinations, excellent communication skills, and the ability to tailor travel itineraries to meet the diverse needs of our customers.

Responsibilities:

  1. Customer Consultation:
    • Consult with clients to understand their travel preferences, interests, and budget constraints.
    • Provide personalized travel recommendations and itineraries based on client requirements.
  2. Booking and Reservation:
    • Handle flight, hotel, car rental, and other travel bookings using reservation systems.
    • Secure and confirm reservations, ensuring accuracy in travel details.
  3. Destination Knowledge:
    • Stay informed about travel destinations, including local attractions, cultural events, and visa requirements.
    • Provide advice and information on various destinations to assist clients in making informed decisions.
  4. Travel Documentation:
    • Assist clients in obtaining necessary travel documents, such as visas and travel insurance.
    • Ensure clients are aware of and comply with entry requirements for their chosen destinations.
  5. Customer Service:
    • Provide exceptional customer service before, during, and after travel.
    • Handle customer inquiries, concerns, and issues in a timely and professional manner.
  6. Sales and Upselling:
    • Promote additional services such as travel insurance, guided tours, and special packages.
    • Meet and exceed sales targets through effective upselling techniques.
  7. Industry Trends:
    • Stay abreast of industry trends, new travel products, and emerging destinations.
    • Share insights with clients to enhance their travel experiences.
  8. Documentation and Reporting:
    • Maintain accurate and detailed records of client interactions, bookings, and payments.
    • Generate reports on sales performance and customer feedback.

Qualifications:

  • Proven experience as a Travel Consultant or in a similar role.
  • Strong knowledge of travel destinations, travel products, and services.
  • Excellent communication and interpersonal skills.
  • Proficiency in using travel reservation systems.
  • Sales-oriented with the ability to meet and exceed targets.
  • Detail-oriented and organized.
  • Customer-focused with a passion for creating exceptional travel experiences.

If you are an enthusiastic and knowledgeable individual with a passion for travel and customer service, we invite you to apply for the Travel Consultant position. Join our team and be part of creating unforgettable travel adventures for our clients!

Notice: We are currently not recruiting internationally. Applications from outside will not be considered.”

To apply for this job email your details to admin@sylhethouse.co.uk